Shipping policy
Shipping Policy
Last updated: June 21, 2026
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days.
Shipping Rates & Delivery Shipping charges are calculated and displayed at checkout. We offer the following options:
- Standard Shipping (5–7 business days)
- Expedited Shipping (2–3 business days)
- Overnight Shipping (1 business day, where available)
Free Shipping We offer free standard shipping on all orders over a qualifying amount as shown at checkout.
Shipment Confirmation & Tracking You will receive a shipment confirmation email with a tracking number once your order has shipped. Tracking information may take 24–48 hours to update.
Damaged or Lost Packages VOLKAN is not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the shipment carrier directly. Save all packaging materials and damaged goods before filing a claim. If your package is lost, contact us at shane@volkanusa.com and we will do our best to assist you.
International Shipping We currently ship within the United States only. International shipping may be available in the future — stay tuned.
Contact For shipping questions, contact us at info@volkanusa.com.
