Frequently Asked Questions

Answers to the questions we get asked most about VOLKAN sports nutrition products, dosing, stacking, shipping and returns. For product-specific questions, each product page also carries its own FAQ covering serving size, servings per tub, ingredient doses and how to use it.

VOLKAN - Frequently Asked Questions

What does VOLKAN make?

VOLKAN is a sports nutrition brand with six products: PyroZn pre-workout, TekTonic intra-workout, KilaWhey whey protein, MagMass mass gainer, Krator creatine monohydrate and GlutoKai L-glutamine.

Which VOLKAN product should I start with?

Most people start with KilaWhey for daily protein intake or Krator creatine monohydrate. PyroZn is the pre-workout in the range.

How do I use VOLKAN products around a workout?

VOLKAN positions PyroZn 15 to 30 minutes before training, TekTonic before, during and after your workout, and KilaWhey before and/or after training or as a snack. Krator and GlutoKai are taken daily.

Does VOLKAN use proprietary blends?

PyroZn discloses every ingredient dose on the label, and Krator and GlutoKai are single-ingredient powders with no fillers or additives. TekTonic groups some ingredients into blends, such as the amino blends and the Hydration Blend, and its panel shows each blend with its total weight.

When is shipping free?

US orders of $50 or more ship free with Economy shipping. International rates are calculated at checkout.

What is the VOLKAN return policy?

Unopened, unused products in their original sealed packaging can be returned within 30 days of delivery. Opened products can't be returned. Damaged or defective items are replaced at no charge if you contact us within 7 days of delivery. Full terms are in the refund policy.

Is there a discount for new customers?

Yes. Signing up for VOLKAN updates gets you 15% off your first order.

Who should not use VOLKAN supplements?

VOLKAN products are not for use by persons under 18. Consult a physician before use if you have a medical condition or are pregnant or nursing.

Do VOLKAN products contain allergens?

KilaWhey and MagMass both contain milk and soy. KilaWhey Creamy Crunch also contains wheat. MagMass Scorchlate also contains peanuts. Krator and GlutoKai are single-ingredient, unflavored powders.

How do I contact VOLKAN?

Email info@volkanusa.com and the team will get back to you.